attooh!

Atrocious, incompetent service for a 3rd party claim. It has been months for a tiny bump which was not my fault but the staff can't even acknowledge their mails or help the case along with discovery. I would be extremely embarassed if these were my brokers.

On 3 November 2023 I had an accident with my Jeep Renegade. Today is 18 April 2024 and my car still has not been repaired. It was a simple bump in front at not even 30km/h. Bumper, radiator and bumper sensors needed to get replaced. I get excuse after excuse each person pointing the finger to the rest and still no car. My car first went to Nu Wagon Roodepoort. After 3 months, they could not get a sensor fault right and the bodywork was poorly aligned. It was then taken to Arnold Chatz Cars in Roodepoort to get the sensor calibrated. After weeks finally the sensor was calibrated and after they assured me they tested it, the fault light came back on. Once returned, Arnold Chatz Cars, they said they could not get it right. They called in a specialist that we also had to wait for and they said the turbo caused it not to get calibrated. I am not a mechanic but they didn't not explain to me how a turbo can cause an impact sensor not to calibrate. I drove the car for 60kms before the error came back. This does not make sense Discovery does not want to take responsibility and they state they only provide the service third party repairer. Even though my agreement is with them. Atooh! The broker state they can only email and call and there is nothing much they can due. So no point in having a broker. Please learn from my mistakes. Discovery Insure used to be excellent I I've been with them for years but it seems with maybe moving to becoming more digitalised or maybe they are too big and can only solve big business problems and not something as small as a bumper bashing

I was assisted by David, the only words I have is WOW. I made contacted with him, he phoned and asked what I'm looking for in a Medical Aid. He listened to every word and made it happened, I'm overwhelmed with how good the service was from David, thank you 😊

Times are hard in a microenterprise that simply HAS to find ways to trim the costs; I expected a litany of reasons why I should not downgrade my coverage, even though I am 65 & have "been around the block a couple of times". Instead, I was met with sympathy & as many variations on the policy that I was trying to explore as I requested. The response time was almost instant - there were more delays from my side as I was trying to get as meaningful cover as I could into my current meagre budget. Since I contacted them on the 29th of the month, they could have delayed until they got the new month's premium, but they did not. Attooh was going to get less premium each month, but they treated me as if I was their most important client ! I shall be back.

Attooh is a great company...i made alot of good friendships there..nothing in the world is perfect..but you as inidividual can try to make it a perfect enviroment for you...Wouter is a trustworthy person and gives awesome advice in person ..he is a real familyman...and is a leader in the Financial industry in SA and insurance circles.. i can Recommend Attooh to any client or person..

I have never had such amazing service from any organization in my life, the few Finacial advisor I have been in contact with have been helpful and in no way pushing their own agenda but listening to what is financially suitable for me and advising what I should concentrate on. I can only highly recommend attooh!

I am extremely happy with the service I have received from the team at attooh! They are friendly, helpful and solved my query quickly. I will recommend attooh! to anyone that is trying to find a solution for their Financial Journey.

I wish I could give a ten star rating, Excellent service!! Thank you for the prompt response to requests, phone calls and emails!! Attooh!, all of you employed are a very good examples of service providers in South Africa!! WELL DONE!!

The best company I have ever dealt with. attooh!'s values include having fun, to love, serve and remember and be unashamedly ethical. This company truly strive to uphold its values to the best of its ability. If your goal is to be financially independant, attooh! is the partner to have by your side.

I had quite a phenomenal experience, great service with an extra mile, and smile. I'll come back 10 times over. Thank you attooh!