Insurance

Regent Insurance

Braamfontein, Johannesburg
Closed today

About Regent Insurance

Regent Insurance is an insurance agency in Braamfontein, Johannesburg that forms part of the broader Hollard insurance ecosystem in South Africa. Serving individuals, families, and businesses in Braamfontein, Parktown, and greater Johannesburg, the agency focuses on providing structured protection for life, property, vehicles, and business assets, supported by Hollard’s national footprint and experience in the South African insurance market. Over time, Regent Insurance has transitioned into the Hollard insurance family, aligning its products and services with Hollard’s broader range of offerings for personal, business, and investment-related cover. This integration means customers in Johannesburg and across Gauteng can access a more extensive portfolio of insurance and related financial solutions while still dealing with a local agency presence in Braamfontein and Parktown. Regent Insurance primarily serves policyholders who value the backing of a major national insurer but prefer to work with a local insurance agency in Braamfontein that understands the realities of city living, commuting, and doing business in and around Johannesburg. From first-time policyholders to long-standing clients, the agency plays a role in connecting customers with advice, support, and the structured processes required for responsible insurance cover.

Specialties

As part of the Hollard group, Regent Insurance offers access to a wide range of personal insurance solutions. These typically include cover related to vehicles, household contents, buildings, and life and funeral policies, helping individuals and families protect what matters most. Being linked to a national insurer allows Regent Insurance to connect customers to structured products that are designed for South African lifestyles, commuting patterns, and household needs. The agency also facilitates business insurance solutions for entrepreneurs, SMEs, and established organisations in Johannesburg. Through Hollard, customers can explore options for insuring their business assets, staff, and operational risks, with guidance tailored to local industries and commercial realities in Gauteng. Regent Insurance acts as a point of contact, helping business owners navigate policy options, documentation, and claims processes within the broader Hollard framework. Beyond product access, Regent Insurance’s role is to help clients understand how to claim, how to update policies, and how to engage with brokers or advisers where necessary. As Hollard promotes responsible practices such as treating customers fairly, reporting fraud, and maintaining transparent policy information, Regent Insurance operates within these guidelines, giving customers a structured pathway to manage their insurance life cycle.

Why Choose Regent Insurance

  • - Backed by Hollard: Regent Insurance is integrated into the Hollard group, giving customers access to a large, established South African insurer with dedicated divisions for life, short-term, and specialist cover.
  • Local presence in Johannesburg: Based in Braamfontein and Parktown, Regent Insurance offers a connection point for customers in central Johannesburg and surrounding suburbs who prefer working with a local agency.
  • Range of insurance solutions: Customers can access cover for personal assets, life-related needs, and business risks, simplifying their insurance portfolio under one broader umbrella.
  • Structured customer care platforms: Through Hollard, customers have access to defined channels for customer care, policy updates, fraud reporting, and claims guidance, supported by central systems.
  • Support for brokers and advisers: Regent Insurance forms part of a network that works with brokers and financial advisers, making it easier for customers to receive professional advice tailored to their circumstances.
  • Focus on responsible insurance: Hollard’s emphasis on inclusive insurance, social impact, and treating customers fairly sets the framework within which Regent Insurance operates, giving customers clear expectations of policy and service standards.

Location & Accessibility

Regent Insurance operates from a location connected with 22 Oxford Road in Parktown, Johannesburg, serving clients throughout Braamfontein, central Johannesburg, and surrounding Gauteng suburbs. The Parktown and Braamfontein area is a key business and educational hub, close to major roads, transport routes, and landmark institutions, which makes it convenient for commuters, students, professionals, and business owners alike. Whether customers live, work, or study in the city, Regent Insurance’s presence in this corridor makes it accessible as a local link into the wider Hollard insurance network.

Get in Touch

Customers in Braamfontein, Parktown, and across Johannesburg who are looking to insure their life, their possessions, or their business can connect with Regent Insurance through the Hollard platforms or via their chosen broker or adviser. Whether you want to review an existing policy, explore new cover, or better understand your options, Regent Insurance provides a gateway to Hollard’s wide range of insurance solutions, supported by structured customer care and policy management tools.

Business details

Business hours

Monday8:00 AM5:00 PM
Tuesday8:00 AM5:00 PM
Wednesday8:00 AM5:00 PM
Thursday8:00 AM5:00 PM
Friday8:00 AM5:00 PM
SaturdayTodayClosed
SundayClosed

Photos

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Location

Regent Insurance · 22 Oxford Rd, Parktown, Johannesburg, 2193
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Frequently asked questions

Regent Insurance provides professional services to clients across the region. Contact us directly to learn more about how we can help you.

Reviews

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Anonymous
February 2026

When I called Regent to find out what type of policy I had. None of them could pick up my details. I'm not on their system. I was transferred to Holland which I never ever took any policy from. Out of frustration, I decided to block further payments from my account. Now they have come back with a different reference number. Fraudsters. They don't have my details but are still deducting

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Anonymous
November 2023

Nokuzola the consultant was very rude when handling my issue with you guys. Am very disappointed with you. I did not get help because I can't remember the residential address I used when taking the policy.it means even I want to claim I won't be able to claim. It's been years paying for this policy but I was told to get off if I can't remember the address. Your service is very poor guys😞😞. I don't anything do with you anymore. I can't even recommend someone to you.

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Anonymous
October 2023

They opened a policy without my consent .... I called them and did all they asked including an affidavit plus bank statement .,. It's now 3 months no luck of my premiums

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Anonymous
October 2022

Literally the worst insurance company I have ever interacted with. I’ve been trying to cancel my policy with Hollard/Regent from March and it’s October now. You find yourself waiting in the line for hours but no help. Completely useless.

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Anonymous
August 2022

I am disappointed in how you handling my situation. I stated that I no longer want your policy and that you should cancel my policy 3 months ago. Up to so far you have not canceled my policy. Why are you doing this? Is it because you do not want to lose clients or what? I am not happy at all and I don't advise anyone to join.

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Anonymous
June 2022

Regent didn't hve the decency to let its clients know that they merged with Hollard. There are no branches in Sabie Graskop Byshbuchridge Hazyview Wnitevriver which really is an inconvenience should you have to do in-store enquiries. The call centre agents not very helpful. I spent lots of money calling them only to be told they can't help me.

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Anonymous
December 2021

Horrible experience. My mother has been trying to make a claim for months now and she's been sent from pillar to post. The one consultant said she would call her back and it's been a month with no phone call. Very frustrating.

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Anonymous
March 2021
★★★

They are efficient. The problem is Hollard and the run around they give you. Once you get transferred to Regent everything just flows...but I cant deal with such drama though. Hollard is a problem

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Anonymous
February 2021

I've called and I was sent from pillar to post till I just got further up by an answering machine. I wrote them an email an till today it has not answered. I think it's one of the worst insurance companies to find yourself working with. Their service sucks.

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Anonymous
July 2020

I’ve been trying to get my policy cancelled since last year August and I’m given the run around. Worst company ever and staff members are rude. I don’t know what it will take just to cancel the policy and get a refund because wow. I gave them one star because I can’t post this without it but truthfully they don’t even deserve that!

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