Is the Kenya business listing really free?
Yes — the Free plan is genuinely free with no time limit. You get a full business profile, direct WhatsApp, phone, and email contact, customer reviews, up to 3 photos, and Google & AI search visibility at zero cost. There is no catch. Paid Featured and Premium plans exist for businesses that want extra reach and faster activation, but the free listing never expires.
Do I need a credit card to list my business?
No. Creating a free listing requires no credit card and no payment details. You sign up with an email address, fill in your business info, and submit. We only collect payment information if you choose to upgrade to a paid plan.
Which Kenyan cities does Destinali support?
Every city, town, and area in Kenya is supported. That includes Nairobi (Westlands, CBD, Kilimani, Karen, Lavington, Eastlands, Gigiri, Parklands), Mombasa, Kisumu, Nakuru, Eldoret, Thika, Malindi, Kitale, Garissa, Nyeri, Meru, Kericho, Kakamega, Embu, Machakos, Kilifi, Lamu, Nanyuki, Naivasha, and Bungoma — across all 47 counties.
How long does it take for my listing to appear?
Free listings are reviewed and approved within 2–5 business days. We do this manually to keep the directory trustworthy for Kenyan consumers. If you need your listing live immediately, the Featured plan activates instantly with no waiting.
Do I pay commission on leads?
No. Destinali charges zero commission on enquiries. When a customer taps your WhatsApp button, makes a call, or sends an email, the conversation happens directly between you and them. We never take a cut, and we never insert ourselves into the transaction.
How is Destinali different from Google Business Profile?
Google Business Profile is essential — and you should have one. Destinali is complementary: a structured African directory that is increasingly cited by AI search tools (ChatGPT, Gemini, Perplexity) when people ask for local recommendations, plus a do-follow backlink to your website which strengthens your overall SEO. Most Kenyan businesses use both.
Will my listing rank in Google?
Every Destinali listing is built with structured data (Schema.org LocalBusiness markup), fast page load, and mobile-first responsive design — all the technical signals Google rewards. Many listings rank for long-tail searches like "best lawyer in Westlands" or "reliable electrician in Mombasa" or "dentist in Nakuru" within weeks of going live.
Can I pay in Kenyan Shillings?
Paid plans are billed in USD via a secure international payment gateway. We show the equivalent Shilling amount on this page and at checkout so you always know what you will pay before confirming. The free plan costs nothing — no USD, no Shillings.
Can I upgrade later?
Yes. You can upgrade from free to Featured or Premium at any time from your dashboard. All your reviews, photos, and profile information carry over instantly — nothing to redo.