Twenty Two Marketing Solutions

Twenty Two Marketing Solutions is a specialist marketing and advertising agency in La Lucia, Umhlanga, KwaZulu-Natal, with a strong focus on performance-driven call centre solutions. Serving leading brands across South Africa, the company blends data-informed marketing strategies with highly skilled outbound sales teams to help clients acquire, retain, and grow their customer base at scale. From its modern base in the greater Umhlanga and Durban area, the agency has built a reputation as a trusted partner for major telecommunications and financial services organisations. With more than 18 years of outbound sales experience, Twenty Two Marketing Solutions has evolved from a focused contact centre operation into a strategic growth partner that understands both the technical and human sides of customer engagement. The team is made up of experienced agents, supervisors, and trainers who work collaboratively to design campaigns that align with each client’s objectives, regulatory requirements, and brand tone of voice. Businesses in La Lucia, Umhlanga, and beyond turn to this agency when they need measurable results, reliable delivery, and a marketing partner that can scale campaigns efficiently. Twenty Two Marketing Solutions primarily serves enterprise and mid-sized businesses in sectors such as telecommunications, value-added services, and financial products, as well as partners that need a solid South African base for high-volume outbound marketing and customer contact. Whether the goal is driving new fibre line activations, stabilising suspended accounts, promoting mobile products, or supporting specialised insurance offerings, the company structures its solutions to support long-term customer relationships rather than once-off sales. ## Services & Specialties As a La Lucia based marketing and advertising agency, Twenty Two Marketing Solutions offers comprehensive call centre services that integrate strategy, technology, and trained agents. The core of its offering lies in outbound telemarketing and sales campaigns, designed to improve conversion rates, reduce churn, and strengthen customer engagement. Every campaign is supported by professional training programs that equip agents with product knowledge, compliance awareness, and communication skills tailored to each client. Among its specialisations are Vodacom fibre sales, where the team focuses on new fibre connections and the reactivation or management of suspended accounts with process-driven efficiency. The agency also manages Telkom mobile campaigns that support customer acquisition and retention for mobile services. Through strategic collaborations on VAS Holdings projects, Twenty Two Marketing Solutions promotes value-added services that enhance customers’ everyday use of their telecoms products, while dedicated campaigns for Capital Legacy services support the marketing of specific insurance and financial service products. In addition, partnerships with K-TEL Solutions allow the agency to play an active role in broader telecommunications marketing and customer outreach. What sets Twenty Two Marketing Solutions apart within the Umhlanga and Durban marketing landscape is its emphasis on professional training, youth employment, and long-term partnerships. The company operates from its own modern office environment, giving clients the confidence of a stable operational base that can handle sustained, large-scale activity. As a YES youth employment partner, the agency also plays a meaningful role in developing young talent, aligning commercial results with social impact. ## Why Choose Twenty Two Marketing Solutions - Proven outbound sales expertise: More than 18 years of specialised outbound call centre and telemarketing experience within South Africa’s competitive telecommunications and services sectors. - Industry-trusted partnerships: Established relationships with major partners, including leading telecoms and financial services brands, that reflect operational reliability and results-driven delivery. - Comprehensive call centre solutions: Integrated campaigns that cover fibre sales, mobile services, value-added products, and specialised financial offerings, all anchored in measurable performance. - Professional training culture: Structured training and development programs that ensure agents represent each brand accurately, responsibly, and effectively on every customer call. - Youth empowerment focus: Active participation in youth employment initiatives, contributing to skills development and creating motivated teams for long-term campaign success. - Strategic location in Umhlanga: Operations based in the La Lucia and Sunningdale business corridor, providing clients with a secure, accessible, and professionally managed environment. ## Location & Accessibility Twenty Two Marketing Solutions is located in La Lucia, Umhlanga, within the broader Durban business hub in KwaZulu-Natal. The area is known for its well-developed commercial infrastructure, proximity to major road networks, and easy access to surrounding neighbourhoods in Umhlanga and Durban. Clients benefit from working with an agency that operates in a recognised business and technology corridor, with modern facilities suited to high-volume call centre activity and in-person meetings when required. ## Get in Touch Businesses looking for a marketing and advertising partner in La Lucia, Umhlanga that understands call centre operations, outbound sales, and customer lifecycle marketing can turn to Twenty Two Marketing Solutions for tailored solutions. Reach out to discuss your campaign goals, explore partnership opportunities, or learn how their specialised call centre services can support your brand’s growth across South Africa.