We act as your limited agent for the limited purpose of submitting and facilitating your application; we cannot accept responsibility for delays in or loss of any document(s) by any party not directly under our control, including, but not limited to, Travel Agents, Consulates, Embassies, travel visa Offices, or any other Entities or any delivery-service involved in handling documents. You understand that you are paying an additional fee to this company and that you are still responsible for government fees that will be paid directly to the Nigerian Immigration Services.

We help you submit & retrieve your travel visa or other travel documents as your authorized Agent, in a timely manner. We do not issue you a travel visa or other travel documents.

We have no control over the decisions made by Issuing Authorities regarding denial or approval of any travel visa or travel document or additional supporting documents and/or additional supporting requirements based upon the information submitted by you whether directly or through us as your agent.

We have no control over the substance and/or completeness of your applications and statements therein that may affect the decision to either approve or deny your travel visa or other travel documents. You understand that you are solely responsible for completeness and accuracy of the information submitted to any Agency for issuance of any travel visa or travel document. We reserve the right to refuse service to any customer upon our suspicion or belief that information may be inaccurate, incomplete or otherwise deficient. Such refusal of service is at our sole discretion. Our maximum liability for Refusal of service is limited to the amount of fee paid to and collected by us from you under all circumstances, without limitation.

We have no control over official requirements of any issuing agency. Requirements for issuance of travel documents can and do change often. We cannot be held responsible for changes in official requirements whether mandatory or subjective. We will attempt to notify you of any such changes as they become available.

Destinali, its owners, agents and affiliates can not provide any guaranties express or implied. Liability is limited to fees paid.

If your required documentation and/or supporting documentation is not received by us in the specified time period (typically 3 business days, but sooner depending upon service requested or required) additional charges may be incurred by you to facilitate service to provide a travel visa or other travel document by the departure date listed by you in your order form. We cannot guarantee that even with additional fees or charges that such documents will be provided by your listed departure date when your required documentation is not received by us in the specified time period.

If you cancel within 72 hours of placing your order, you may request a refund of your purchase. If you cancel anytime thereafter, you will be held responsible for the full amount of your expediting fee because your order requires us to reserve limited capacity on your behalf. Our Billing Department is open 9am – 6pm WAT Monday through Friday.

Destinali Refund Policy
Up to 10 Days – Not ManifestedFull Refund of Fees Paid
After 10 Days or ManifestedNo Refund

You understand by agreeing to the terms herein that you have purchased the service stated, therefore, due to such acceptance, refunds are not possible for any reason (including, but not limited to):

  1. Flight Cancellations, Missing Flights, Flight Delays or other Travel Itinerary Changes.
  2. Delays in travel visa or other travel document deliveries.
  3. Lost, stolen or misplaced tickets.
  4. Travel visa procurement difficulties, including changes in policy, regulations or requirements.
  5. Incompleteness or inaccuracy of required filing information.

The foregoing list is representative only.

We guarantee our service and delivery of your documents, but our maximum liability to any customer is the amount of fee paid to and collected by us under all circumstances from you, without limitation.

No guaranty or warranty express or implied is provided other than stated herein above. Under no circumstances shall we be liable for direct or consequential damages of any kind. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Cross River State, Nigeria.

Disclaimer

Destinali is a private service not affiliated with the government.

We charge an additional fee to expedite your travel visa application. You may obtain a visa directly from the embassy at a lower cost.

Double check with official sources

Although we try to write our guides to the best of our knowledge and keep them up-to-date as frequently as we can, at the end of the day we’re just a small team traveling to various destinations and writing and updating hundreds of articles. We cannot guarantee that the information here is current or accurate all the time. Please always cross-check important data with official sources.

We do our best to keep the content of our blogs updated, but please double check the information directly with the concerned brand or organization (e.g. immigration departments, tourism boards, airlines, hotels, brands). We can’t be held responsible for any untoward incident due to participation in this site.

Help us improve this blog!

If you want to add information or you spot something that needs correcting, please let us know in the comments section.

Contact Us

Destinali is managed by Destinali Trip Planning Limited.
Email us: hello@destinali.com