First Bank - Head Office

First Bank - Head Office in Apapa, Lagos, is the corporate nerve centre of one of Nigeria’s most established names in fintech and financial technology. From its iconic golden building on Marina in Lagos Island, the First Bank head office coordinates a wide network of branches, digital platforms, and innovative products that serve individuals, businesses, institutions, and diaspora customers across Nigeria and beyond.

With a heritage spanning more than a century, First Bank of Nigeria blends traditional banking strength with modern, technology-driven solutions. The First Bank - Head Office is where strategy, risk management, product development, and digital innovation converge, ensuring that customers in Apapa, Lagos, and across the country can access secure and reliable financial services. From core banking to cutting-edge digital channels, the head office plays a central role in shaping how customers open accounts, move money, finance their goals, and manage day-to-day transactions.

This head office location serves a wide spectrum of clients, including retail customers, SMEs, corporate organisations, public sector institutions, and Nigerians in the diaspora who rely on FirstDiaspora and international transfer partners to stay financially connected to home. Whether it is an individual walking into the banking hall on Marina, a trader using FirstMonie POS, or a business owner accessing online banking from Apapa, the head office provides the oversight and infrastructure that keep these services running smoothly.

Services & Specialties

As a leader in fintech and financial technology in Lagos, First Bank - Head Office oversees a comprehensive suite of products and digital services. Core offerings are organised into key areas: personal banking, business and SME banking, private banking, diaspora banking, and agent banking. Through these, customers can open savings accounts, current accounts, domiciliary accounts, SME accounts, and specialised options such as FirstGem and diaspora accounts, all designed to support different life stages and business needs.

The head office also drives a wide range of loan and credit solutions, including FirstCredit, airtime loans, personal loans, home loans, automobile loans, salary loans, and other structured financing options. For payments and everyday spending, customers can choose from credit cards, debit cards, and prepaid cards, with digital tools to block or unblock cards for enhanced security. International money transfer services via Western Union, MoneyGram, Ria, Thunes, TransFast, WorldRemit, and the proprietary First Global Transfer platform make it easier for customers to send and receive funds across borders.

Digital banking is a defining specialty of First Bank in Lagos. The head office drives the development and maintenance of online banking, USSD banking via *894#, the FirstMobile app, the LIT app, and chat banking channels, giving customers flexible ways to bank from home or on the go. For businesses, the bank’s FirstMonie POS, FirstBillsPay, FirstPay Link, FirstChekOut, FirstEdu Portal, FirstPOS, and other e-solutions streamline collections, bill payments, school fees, and general trade transactions. Through bancassurance partnerships with providers like Leadway Assurance and Sanlam Life Insurance, customers can also access insurance products alongside their core banking services.

Why Choose First Bank - Head Office

• Historic stability with modern innovation: With over a century of operations in Nigeria, First Bank combines deep local experience with forward-looking financial technology solutions.
• Comprehensive product ecosystem: From savings and current accounts to home loans, SME finance, diaspora banking, POS services, and online banking, customers can manage all major financial needs under one umbrella.
• Strong digital and alternative channels: The integration of mobile apps, USSD banking, chat banking, and FirstMonie agent banking provides multiple routes for secure, convenient transactions even outside traditional banking hours.
• Support for SMEs and growing businesses: Dedicated SME accounts, business loans, collections platforms, and POS solutions like FirstMonie POS help entrepreneurs in Apapa, Lagos and across Nigeria manage cash flow and scale operations.
• Customer-focused problem resolution: Customer feedback highlights responsive handling of issues such as disputed transactions, hacked accounts, and card problems, with many customers noting timely resolution at the Marina head office.
• Accessibility and inclusive design: The First Bank - Head Office building on Marina includes wheelchair-accessible entry points, elevators, and an ATM gallery, reflecting attention to physical access alongside digital inclusion.

Location & Accessibility

The First Bank - Head Office is located at 35 Marina Rd, Lagos Island, Lagos 102273, Lagos, serving as a landmark destination on the historic Marina corridor. Positioned within easy reach of Apapa and other key commercial districts in Lagos, the head office is surrounded by government offices, corporate headquarters, and thriving business hubs. Customers visiting this bank in Apapa, Lagos, Nigeria can access an on-site ATM gallery that is open to the public, plus wheelchair-accessible entryways and functional elevators within the skyscraper. While the area can be busy and parking is limited, the location is well-connected by major roads and public transport routes, making it relatively straightforward for customers and corporate clients to reach the building for in-branch services or specialised appointments.

Get in Touch

To learn more about the services coordinated by First Bank - Head Office in Apapa, Lagos, or to explore digital banking options, visit the official website at http://www.firstbanknigeria.com/. Existing and prospective customers can use the site to locate branches, open accounts, access online banking, or get support, while those in Lagos can visit the Marina head office for in-person assistance with accounts, loans, international transfers, and other financial solutions.