Chadwicks

Chadwicks is a specialist insurance broker in City Bowl, Cape Town, helping individuals, families, and businesses navigate the complex world of risk with clarity and confidence. Based in the Western Cape and serving clients across South Africa and abroad, Chadwicks positions itself as the “home of risk and insurance”, focusing not only on placing cover but on understanding what could go wrong and how to structure policies to respond when it does.

Rather than chasing volume or one-size-fits-all products, the Chadwicks team takes a deeply analytical approach to non life insurance. They study the detail of each policy so clients do not have to, asking tough “what if” questions upfront and testing the fine print before a claim ever arises. From first-time claimants to experienced businesses, clients consistently highlight how Chadwicks makes complex processes simple, keeps them informed at every step, and handles the stressful admin when it matters most.

Serving both personal and commercial policyholders, Chadwicks works with everyone from homeowners and motorists to body corporates, professional individuals, expatriates managing assets in South Africa, and companies with multi-risk portfolios. Whether a client is based locally in the City Bowl, elsewhere in Cape Town, or even overseas, Chadwicks focuses on giving them insurance clarity, with care, and being the team you want on your side when a burst geyser, accident, or business interruption suddenly turns theoretical risk into reality.

Services & Specialties

Chadwicks provides a broad spectrum of personal insurance solutions, including high net worth and standard cover for homes, vehicles, and personal possessions, as well as travel insurance and personal cyber risk solutions. Their advisory process prioritises risk first, price second: they look at how a policy responds to real incidents, from burst pipes and storm damage to cross-border vehicle claims and unusual events, then tailor cover to match each individual’s lifestyle and exposure.

On the commercial side, Chadwicks offers structured business insurance portfolios that can include assets and business interruption, crime and employee theft, transit and cargo, construction and engineering, liability, accident, motor, renewables, and specialised cyber insurance options. The team is particularly focused on how policies respond at claim stage, especially where wording is nuanced or open to interpretation. Their claims support service covers everything from guiding clients through forms to engaging with insurers when “accidental damage” or territorial exclusions become contentious.

Chadwicks also operates as a practical risk advisory hub. Through their online strategy library, informational tools, and “labs” approach, they equip clients with insight into risk trends and policy structures, not just paperwork. Whether it involves a body corporate needing efficient claim turnaround, a business owner worried about operational disruption, or a professional who frequently travels, Chadwicks aims to reduce uncertainty by cutting risk, not corners.

Why Choose Chadwicks

• Risk-first approach: Chadwicks focuses on understanding your actual risk profile, then shaping insurance around real-life scenarios, instead of simply chasing the cheapest premium.
• Deep policy expertise: The team studies the detail of policy wording, exclusions, and grey areas so that clients are better protected when complex or unusual claims arise.
• Hands-on claims support: From first notification to final settlement, Chadwicks actively guides clients through the claims process, handling admin and engaging with insurers on their behalf.
• Transparent proof of performance: The firm encourages unfiltered, verified online reviews rather than curated testimonials, giving prospective clients an honest view of service quality.
• Personalised service at all stages: Reviews consistently highlight named advisers who respond quickly, communicate clearly, and keep clients updated, which builds trust and long-term relationships.
• Local roots, global perspective: Based in Cape Town’s City Bowl with clients in South Africa and abroad, Chadwicks understands local conditions while accommodating cross-border and international risk needs.

Location & Accessibility

Chadwicks operates from Bridgewater C404, Conference Lane, Century City, Cape Town, 7441, placing their office within one of Cape Town’s key commercial hubs near the broader City Bowl and Western Cape business corridors. Century City is easily accessible via major routes linking the CBD, northern suburbs, and surrounding areas, making in-person consultations convenient for both individual and business clients. The central location also supports efficient coordination with insurers, service providers, and partners across the greater Cape Town region.

Get in Touch

To explore how Chadwicks can help you understand and manage your risk, visit http://chadwicks.co.za or reach out to arrange a conversation. Whether you need personal cover, business insurance, or guidance on a complex claim, the team is ready to bring insurance clarity, with care, so you can focus on what matters most while they handle the detail.